Request a Repair

Need a repair on your mobile device?
Start here to setup your request, receive shipping labels, and track your repair - all online.

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Product Issue*

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Choose Issue Description*

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If your device has a problem that is not listed, please contact LG at (800) 793-8896.

Description*

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Repair Agreement*

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Contact Information*

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Please do not use a P.O. Box address

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More help_outline

Your repaired Product or replacement Unit will be returned to the Street Address listed above. Some repairs may not be covered by the LG Limited Warranty, so certain repair parts and/or labor fees may apply.

Mobile Phone: The LG Manufacturer's Limited Warranty does not cover physical, liquid, or cosmetic damage. If the device has a defect that is covered by the Limited Warranty but has an additional repairable issue not covered by the Limited Warranty, charges may apply even if the device is within the warranty period to cover the cost of defect not covered. If the device is deemed as un-repairable, the device will be returned to you as is.

Customer Name
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Return Information*

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Upon completion of repairs, when your device is shipping back to the address given, the package WILL NOT require a signature upon delivery. The package will be placed on the doorstep of the address. If you do not wish for the package to be left at your address, we can send your device to your local FedEx facility. By sending your device to a FedEx facility, you can pickup the package at your earliest convenience.
 
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Select submit to request repair service.